Monday, January 11, 2010

Listen Well

Welcome to Tappe Talk, a Purposed Connection podcast by The Tappe Group. As a professional speaker and trainer, Allen has people who listen to him all of the time. Some may feel life they are being made to. This week he realized again that great listeners make me a much better, maybe even great speaker, in their presence. This week he shares a few thoughts about what is involved in great listening.

  1. Be actively present.
  2. Listen with your eyes.
  3. Stay focused.
  4. Ask good and well timed questions.
  5. Remember your non-verbals.
  6. Smiles are good.
  7. Make them know you are interested.
  8. Don't talk over them.
  9. Keep it about them.
  10. Affirm them.



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